CASE STUDY #1 - LMS Migration & Digital Platform Transformation

Company: Nakol ProjectPro Consulting  Role: Project Manager Duration: 2025- Present Industry: EdTech/ Digital Transformation Methodology: Agile(Scrum) Tools Used: Monday.com, Thinkific, StudyPlace, UAT frameworks

Led  a $1.5m + LMS migration and digital transformative initiative, improving training delivery, operational efficiency, and cross-functional collaboration across the organization. 

Problem

The organization lacked a centralized and scalable system for managing training programs resulting in inefficiencies, limited tracking, and fragmented processes across teams. The migration needed to be executed without disrupting active learners or internal operations.

My Role

As the sole PM on this initiative, I owned the project from charter through go-live by facilitating stakeholder alignment across Product, IT, QA, and communications, designing the UAT framework, and keeping three concurrent transformation workstreams on track simultaneously.

Key Actions

• Defined project scope, deliverables, and success criteria through stakeholder workshops and formal project charter development

• Developed project charter and phased roadmap covering Configuration, Migration, UAT, Go-Live, and Stabilization

• Built and managed a 6 phase project schedule in Monday.com, sequencing 32+ tasks, tracking dependencies, and monitoring critical path milestones across concurrent initatives

• Led Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives to surface blockers early and maintain delivery cadence

• Coordinated User Acceptance Testing (UAT) and defect resolution by designing the testing framework, triaging defects and driving resolution to 98% prior to launch

• Managed cross-functional stakeholders across four departments, maintaining a RAID log to track and mitigate risks throughout the project lifecycle

Project Planning & Execution 

LMS Migration Master Plan 

6 phase schedule built and managed across 32+ tasks in Monday.com, with full task ownership, timelines, and dependency tracking.

Project Roadmaps & Phases

Phase level breakdown showing task owners, statuses, timelines, and predecessor dependencies across the Discovery and Planning phase.

Risk Management (RAID Log)

6 high-priority risks identified, assessed by likelihood and impact, and actively mitigated across the project lifecycle including data integrity, access management, UAT coverage gaps.

LMS Platform Implementation

Thinkific platform post migration: course catalogue successfully configured and structuted following system migration and go-live.

Course Configuration & Content

Course configuration, content structure and learner experience configured within the new LMS following migration.

Impact

• Achieved 98% defect resolution before launch, zero critical issues post go-live

• Reduced workflow bottlenecks by 20% through improved Agile sprint practices and team accountability

• Successfully delivered a $1.5M+ digital transformation initiative on schedule

• Migrated full LMS platform while maintaining continuity for active learners and content administrators

Key Takeaway

This project demonstrates my ability to lead complex, multi-stakeholder digital transformation initiatives, balancing rigorous governance with Agile flexibility, and turning cross-functional complexity into a structured, on-time delivery.